This Privacy Policy explains how Koti (“Koti,” “we,” “us,” or “our”) collects, uses, stores, and shares information.
By using Koti, you agree to this Privacy Policy.
1. Provider
Koti is provided by Firsov Forge by Ilan Firsov.
https://www.firsovforge.com
hello@firsovforge.com
2. Information We Collect
We may collect information you provide directly, information created while using the app, and technical information needed to operate the service.
This may include:
- Account information, such as email address, display name, account ID, and login details
- Content and information you add to the app
- Information related to shared homes, members, roles, invitations, and requests
- Subscription and purchase status
- Device, app, diagnostic, crash, and usage information
- Support messages and information you send us
We may also receive limited information from service providers that help us operate the app.
3. How We Use Information
We use information to:
- Provide, maintain, and improve Koti
- Create and manage accounts
- Sync and display app content between authorized users
- Manage access, permissions, invitations, and shared spaces
- Provide paid features and subscription access
- Respond to support requests
- Detect, prevent, and fix security, fraud, abuse, and technical issues
- Comply with legal obligations
We do not sell your personal information.
We do not use your personal content for third-party advertising.
4. Sharing Information
We may share information:
- With other users who are part of the same shared home or space
- With service providers that help us run the app
- With Apple, Google, or subscription service providers when needed for purchases and subscriptions
- If required by law, legal process, or to protect rights, safety, and security
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
Service providers may only process information as needed to provide services to us.
5. Third-Party Services
Koti may use third-party services for hosting, authentication, database storage, subscriptions, payments, analytics, diagnostics, or customer support.
These services may process information according to their own terms and privacy policies.
6. Security and Encryption
We use reasonable technical and organizational measures to protect information.
We encrypt sensitive data we store where appropriate.
No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We keep information for as long as needed to provide Koti, comply with legal obligations, resolve disputes, maintain security, and enforce our agreements.
Some information may be deleted automatically after it is no longer needed. Some information may remain in backups or logs for a limited time.
You may request account deletion from within the app, if available, or by contacting us.
8. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict the use of your personal information.
We may need to verify your identity before fulfilling a request.
9. Children
Koti is not intended for children under the age required to use online services in their country.
If you believe a child has provided personal information without appropriate permission, contact us.
10. International Processing
Your information may be processed and stored in countries other than where you live. These countries may have different data protection laws.
Where required, we use appropriate safeguards for international transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
If we make significant changes, we may notify you in the app or by other reasonable means.
The updated policy will apply from the effective date shown above.
12. Contact
Contact us at: support@getkoti.app